As the front line staff, the System Status Controllers (calltaker/dispatcher) will receive emergency calls from the public and dispatch the most appropriate EMS resources using computer-aided-dispatching systems (CAD) that incorporate medical priority dispatch software and mapping/GPS technology. Digital radio and telephone media is used to communicate with ambulances and other public safety agencies.
MTCC will train individuals, possessing the necessary attributes and qualifications to perform the necessary job functions. Minimum qualifications include:
• High school diploma or equivalent.
• Keyboarding speed greater than 35 wpm.
• Strong interpersonal and communication skills.
• Ability to work shifts.
• Ability to multi-task.
• Valid standard CPR certification.
• Must be competent with Windows based programs.
• Strong organizational, decision making and problem solving skills.
Assets include:
• Past experience working in a call centre; preferably in an EMS environment.
• Training in paramedicine or other relevant medical training.
• Degree/diploma in a Health Care discipline.
All successful applicants will need to possess a satisfactory police Criminal Records check and a clear Child Abuse Registry check at the time of hire. Ongoing employment will be contingent on successful completion of the MTCC training program.
MTCC will consider educational assistance for successful candidates who do not possess an Emergency Medical Technician license.
The deadline for applications is Friday, January 3, 2012.
Submit resumes to This email address is being protected from spambots. You need JavaScript enabled to view it.
or
Medical Transportation Coordination Centre
N800-150 McTavish Ave. E., Brandon, MB R7A 2B3
Attention: Jill Catagas
Only applicants selected for interviews will be contacted.
